Tools and resources to support your child’s education
Get Help with Your TPS Student Laptop
The Tacoma technology help desk is committed to providing technical support to our students and families for all district-provided devices. We are unable to offer technical assistance with personal devices.
From Your TPS Student Laptop
Log into SolarWinds by clicking the blue, question-mark icon on your desktop. From here you can:
- Submit a help ticket
- Review the status of your current or previous requests
- Chat live with a technician (during normal district hours)
Use the Solutions function to search for answers to common technology problems.
- Technicians are available during normal district hours.
- After hours? Leave a message or use one of the other methods above.