Update Your TPS Password

The new password must contain eight characters. The characters can be numbers, letters, symbols, or a combination of all three.

There are two ways to reset your password. You can use your district computer or reset your password using a personal device and the district home page.

Changing a Student Password Using a District Computer

  1. Log in to the computer with your full student email address and current password.
     
  2. Launch the district home page and click Office 365 from the navigation bar at the top of the page.
     
    Locate the Office 365 button in the navigation

     
  3. Log in using your full email address and your birthday as your password. For example, April 10, 2003 would be 04102003. Your birthday password must be the full eight characters.

    Note: Your password was reset to your birthday.
    For example 01012020, April 10, 2003 would be 04102003. 

     
    Enter your birthday here
  4. On the next screen, enter your original password (the one you just used to log into the computer, NOT your birthday), and your new password twice.

    Note: Your "Current Password" is your birthday. For example - 01012020
     
    enter your original password and your new password twice
  5. Restart your computer and wait at least 30 minutes before logging into the computer to allow your new password to update.

Changing a Student Password Using a Personal Device

  1.  Launch the district home page and click Office 365 from the navigation bar at the top of the page.
     
    Locate the Office 365 button in the navigation

  2. Log in using your full email address and your birthday as your password. For example, April 10, 2003 would be 04102003. Your birthday password must be the full eight characters.

    Note: Your password was reset to your birthday. For example 01012020
     
    Enter your birthday here
  3. On the next screen, enter your original password (the one you just used to log into the computer, NOT your birthday), and your new password twice

    Note: Your "Current Password" is your birthday. For example - 01012020

     
    enter your original password and your new password twice
  4. Please wait at least five minutes to log back in with your new password.
     

For additional help or assistance please contact the Customer Service Center at 253-571-4357.

Troubleshooting: 

  1. Ensure that student is using StudentID@tps10.org as their username.   
     
  2. Check that the student ID is correct.  
     
  3. Check that the birth date is entered using a two-digit month, two-digit day, four-digit year   
     
  4. If the birth date does not work, use the student’s password from last week (tps or whatever it was changed it to) to log in,  
     
  5. The new password must be at least eight characters long or it will be rejected. The new password may not contain the student’s name, birth date, or string of consecutive numbers. 
     
  6. Try restarting the computer  
     
  7. Try waiting 15 minutes and trying again  
     
  8. If locked out wait 15 minutes to start again.  

For additional help or assistance please contact the Customer Service Center at 253-571-4357.