Policy Details Page

Regulation 5270R

Where not covered by the provisions of a negotiated agreement or a specific complaint process under
another policy or regulation, the following procedure has been established for resolving a complaint
filed by a member of the staff:
Step One
The staff member shall present the complaint in writing to his/her immediate supervisor within 15 days
of the action or incident. The written statement of the complaint shall contain:
A. The facts upon which the complaint is based as the staff member who is filing the
complaint sees them;
B. A reference to the policies and/or administrative regulations of the district which have
allegedly been violated; and
C. The remedies sought.
The staff member shall discuss the complaint with his/her immediate supervisor. If the complaint is
against an administrator or another staff member, such individual shall be present at the meeting to
present the facts as he/she sees them. A sincere effort shall be made to resolve the complaint at this level
with the supervisor. If the aggrieved person does not appeal the complaint to the superintendent within 10
days of the aggrieved person’s meeting with his/her immediate supervisor, the complaint shall be waived.
Step Two
The superintendent or designee shall, within 10 days of the receipt of the complainant’s appeal, meet
with that staff member to hear his/her complaint. If the complaint is against an administrator or another
staff member, such individual shall be present at the hearing to present the facts as he/she sees them.
The superintendent shall render a decision regarding the appeal within 10 business days of the appeal
hearing. If the complainant does not appeal the superintendent’s decision to the board through the
superintendent within 10 days, the complaint shall be waived.
Step Three
If the complainant appeals his/her complaint to the board as provided, the board shall review the
documents from the prior hearings and may hold a hearing within 10 days to hear the appeal of the
superintendent’s decision.
If administrators or other staff are involved, they shall be present at the hearing to present the facts as
they see them. The board shall, within 15 days of the complaint hearing, issue its decision with
respect to the complaint. The board’s decision shall be considered final.
Approved 2/26/02