Technical Operations provides online computer services to support the student academic information system, financial systems and the human resources systems for the district. These systems maintain up-to-date information on over 29,000 current district students, historical information for over 150,000 former students and personnel/payroll information for over 5,000 current and former district employees. In addition, the online system processes all financial and budget information for the district.
The Technical Operations groups consist of Software Development, Networking and Telecommunications, Student Information Support and a Web Portal team. Technical Operations provides support 19 hours a day, five days a week; however, the online systems are available to users seven days a week. Technical Operations stages and schedules production jobs, distributes all completed output reports and provides technical assistance for the staff at all 70+ district sites (including schools, alternative and administrative locations). The district’s information processing equipment, supplies and utilization are continuously monitored and enhanced for peak efficiency. The Technical Operations group also administers the District’s local area networks (LANs) and wide area network (WAN), provides input and coordination for all infrastructure (network wiring) needs, installs and maintains microcomputer and networking hardware and software, and provides instructions and direction for computer and network use.